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Help & Support

How do I start a new application?

To start a new application, click on the “Start a new application” button on the main page. You’ll be guided through the application process step by step. If you need further assistance, feel free to contact our support team.

How can I check the status of my application?

You can check the status of your application by clicking on the “Check the status of my application” button on the main page. This will direct you to a page where you can view the current status and any updates related to your application.

I'm a medical professional, how do I access my dashboard?

If you’re a medical professional, click on the “I’m a medical professional” button on the main page. This will direct you to the professional hub where you can access all the tools and resources you need.

What should I do if I encounter an error during the application process?

If you encounter an error during the application process, try refreshing the page or clearing your browser cache. If the problem persists, please contact our support team using the form below, and we will assist you as soon as possible.

How do I log out of my account?

To log out of your account, click on the “Logout” link located in the navigation menu at the top of the page. This will securely log you out and redirect you to the homepage.

What should I do if I need more help?

If you need more help, please use the form below to contact our support team. We are here to assist you with any questions or issues you may have.

Additionally, you can check our detailed guide here for more information.

Need more help?

Use the form below to speak to our team.

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